Frequently Asked
Questions

The first step is usually a child development screening or assessment. Screening identifies possible concerns and whether further assessment may help; it does not provide a diagnosis. The appropriate next step depends on your child’s needs.

No. Parents can contact Kizzu Kids even without a diagnosis. The team can guide you on whether your child may benefit from screening, assessment, therapy, early intervention or school-based support.

You can contact Kizzu Kids through WhatsApp, phone or email. The team will guide you to the most suitable next step based on your concern and preferred location.

Child development screening is an early observation process that helps identify whether a child may need further assessment or developmental support. It is not a diagnosis.

Depending on the concern, the team may look at communication, language, attention, social interaction, play skills, motor skills, sensory processing, behaviour and learning readiness.

Parents may receive guidance on the child strengths, areas of concern and recommended next steps, such as therapy, early intervention, school readiness or further professional assessment.

Kizzu Kids provides developmental assessment, speech therapy, occupational therapy, early intervention, social communication intervention, school readiness and special education support.

A child may benefit from speech therapy if they use very few words, speak unclearly, struggle to build sentences, rely mostly on gestures or have difficulty communicating with others.

A child may benefit from occupational therapy if they struggle with focus, handwriting, balance, coordination, sensory responses or daily routines such as eating and dressing.

Early Intervention Program supports young children with developmental delays by building communication, social interaction, play, focus and early learning skills through structured activities.

Early intervention may support children with developmental delay, speech delay, difficulty focusing, social communication challenges or autism-related developmental needs.

Children usually go through developmental screening or assessment first so the team can understand their needs and recommend a suitable pathway.

Kizzu Kids has locations across Selangor, Kuala Lumpur and Putrajaya, including Shah Alam, Setia Alam, Puncak Alam, Putrajaya, Sentul, Cheras, Wangsa Maju, Semenyih, Ara Damansara and Kota Damansara.

Yes. Parents can discuss their preferred location with the team. The recommended branch may also depend on the child needs and the service required.

Parents can contact Kizzu Kids by WhatsApp or phone at +60 11 3738 2172, or email corporate@kizzukids.com.my.

For one-to-one therapy, use Q26-1 and Q28-1. EIP is at Q30-1. Sekolah Rendah Pendidikan Khas Kizzu uses Q32-1, Q32A-1, Q36-1, Q38-1, Q40-1, Q42-1 and Q42A-1. All are at Warna Avenue, Jalan PJU 5/22, Kota Damansara. Choose the address for your service before travelling.

Jika anak lambat bercakap atau susah berkomunikasi, langkah pertama yang baik ialah dapatkan guidance atau assessment untuk memahami keperluan komunikasi anak dan sokongan yang sesuai. Saringan bukan diagnosis.

Occupational therapy boleh membantu anak yang mempunyai cabaran sensory processing, self-regulation, fokus, motor skills dan daily living skills. Keperluan sebenar perlu dilihat berdasarkan assessment atau pemerhatian terapis.

Tidak semestinya. Ibu bapa boleh hubungi Kizzu Kids walaupun belum ada diagnosis. Team akan bantu cadangkan langkah seterusnya berdasarkan concern anak.

Parent boleh WhatsApp umur anak, concern utama dan lokasi yang preferred. Team Kizzu Kids boleh bantu cadangkan branch atau pathway yang paling sesuai.

No. Screening identifies possible developmental concerns and whether further assessment may be helpful. It does not provide a diagnosis. Ask which assessment is recommended for your child and what it includes.

Share your child’s age, your main concern and your preferred location. You do not need a diagnosis before contacting us. Avoid sending detailed medical records through the general enquiry form; ask the team how to share any relevant documents.

The team reviews your enquiry and contacts you about the next step. Sending a form does not reserve a slot or confirm an appointment. Confirm the branch, service, time and any payment requirements directly with the team.

Fees and duration depend on the service and appointment type. Ask the team for the current fee, session duration and any package or payment terms before booking.

Ask what feedback or written report is included in the specific screening or assessment you are booking. Do not assume that every appointment includes a diagnostic assessment or a written report.

Sunsuria Forum is the administrative headquarters, not a walk-in therapy centre. Use the Locations page and confirm the service and appointment at your chosen centre before travelling.

No fixed outcome or timeframe can be promised. Each child’s needs, goals, participation and support differ. Discuss suitable goals and how progress will be reviewed with the team.